FAQ

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FAQ

  • How Do I Install This Plugin?

    You can install other regular WordPress plugins. A no different way. Please see the installation tab.
  • The player is not playing my Live stream, What can I do now?

    Please check the Protocols of the Live Stream and Website. If your website running in HTTPS (secure) and your stream is HTTP (unsecure) then modern browsers may not play that stream. Please try to keep both protocol same.
  • The Second Player is not showing as the First one?

    You cannot embed more than one player on a single page.
  • How can I test the Pro version?

    There is a 7 days free trial option. Install the free version first from WordPress.org and claim your trial.
  • Will This Plugin Work/Compatible With the Theme I Use?

    This plugin is compatible with most themes. But, unfortunately, we cannot check it with all third-party themes (especially paid ones) for compatibility, therefore there are cases when this plugin does not work with a third-party theme. We constantly check this plugin for compatibility with third-party themes. If we find that this plugin is incompatible with a third-party theme, and if we can fix it on our part, we release an update of our plugin to fix the problem.

    If you find a conflict between our plugin and a third-party theme, please let us know and we will release an update of our plugin to fix the problem.
  • Will This Plugin Work/Compatible With Other Plugins That I Use?

    This plugin is compatible with most plugins. But, unfortunately, we cannot check it with all third-party plugins (especially paid ones) for compatibility, therefore there are cases when this plugin does not work with a third-party plugin. We constantly check this plugin for compatibility with third-party plugins. If we find that this plugin is incompatible with a third-party plugin, and if we can fix it on our part, we release an update of our plugin to fix the problem.

    If you find a conflict between our plugin and a third-party plugin, please let us know and we will release an update of our plugin to fix the problem.
  • Plugin Support

    We’re active for any support issues and feature suggestions. So, I hope you will love it. If you have any more questions, visit our support on the Plugin’s Forum. Feel free to contact us if you want any custom widgets for your site.
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